3 minute read     |    Cybersecurity

Mapping Technology to Mission for Digital Transformation

As the government moves forward with digital transformation initiatives to deliver better outcomes for the public, OnPoint has been a partner on the journey across the federal landscape working to improve mission outcomes for people, processes, and technology. To that end the annual Digital Transformation Summit hosted by ACT-IAC, provides industry and government leaders with a forum to discuss insights and the cutting-edge best practices to facilitate the opportunity for thinking about digital transformation in a more meaningful way.

Following the discussions, OnPoint’s Strategic Partnership Coordinator, Tabish Akbar sat down with Pete Tseronis of Dots and Bridges to break down their key takeaways from the Summit. Drawing from their conversation, below is a more expansive look at OnPoint’s perspective on the who, what, why, and how of Digital Transformation. 

Digital Transformation: Who, What, and Why

A common question is who benefits from digital transformation? The answer is simple – Digital Transformation is for everyone. We believe that digital transformation should be understood as:

“The integration of digital technology into all parts of the business resulting in fundamental changes to how the organization is run.”

The goal of these changes must provide measurable outcomes that improve the experience and deliver value to the government workforce, the public and improve mission delivery. The following are areas where we see digital transformation being able to deliver value and improved outcomes for the government and stakeholders:

  1. Improved citizen services and experiences: Digital Transformation enables governments to provide citizens with easy, efficient, and personalized services.
  2. Increased efficiency and cost savings: Through automation of manual processes, the government can reduce errors, improve efficiency, and save money. 
  3. Enhanced transparency and accountability: Digital Transformation allows governments to provide citizens with access to more information, which facilitates increased transparency and accountability in line with Open Government goals. 
  4. Better decision-making: The use of data analytics and other digital tools enables the government to make more-informed decisions, leading to better mission outcomes. 
  5. Increased collaboration and communication: Digital transformation fosters a collaborative environment between government agencies and citizens, as technology breaks down barriers to communication. 
  6. Enhanced cybersecurity: The adoption of new technologies represents a golden opportunity for organizations to design cybersecurity into the foundation and improve protection against sophisticated cyber threats.
  7. Greater accessibility: Digital transformation can make government services more accessible for people with disabilities, limited mobility, or that live in remote areas.
  8. Improved disaster response and public safety: Digital transformation improves the efficiency and speed of government organizations response to natural disasters, emergencies, and urgent public safety threats. 
  9. Economic growth and innovation: The economy is moving ever further towards a digital future, with digital transformation being able to drive economic growth through the creation of new jobs in emerging technology and stimulate innovation.

OnPoint’s Tech Takeaways & Closing Thoughts

The core technologies driving digital transformation across the government are often understood as Artificial Intelligence (AI), Machine Learning, Big Data, and Cloud. During the Summit, Tabish was able to hear from government experts who describe the following ways that AI could be leveraged to accomplish two very different mission objectives:

  • AI for Air Traffic Control: The current landscape is an arcane web with major room for improvement through AI/ML based automation technologies. 
  • AI for Disease Research: AI’s ability to process a large volume of data rapidly allows experts to examine different diseases and investigate their impacts on the human body along with potential treatment options. This will ultimately lead to better health outcomes. 

The digital transformation landscape is moving at a rapid rate, so it is imperative to continue to keep pace with change by embracing advanced technologies and creating adaptive, flexible solutions. With Pete concluding that: 

“it’s ok to be a late adopter, it’s ok to be a pioneer, but the train has left the station.”

We’re all in this together, so don’t hesitate to reach out if you want to learn more about OnPoint’s role and to hear the full conversation or other OnPoint Perspectives check out our LinkedIn Page.